Returns Policy

At Toucan Baby, we want you and your little one to be completely happy with your purchase, which is why we offer a stress-free, 30-day no-questions-asked return policy. If something isn't quite right, simply send us an email at info@toucanbaby.com with your order number, or drop us a quick message using the contact form on this page.

We’ll take care of the rest by emailing you a prepaid return shipping label within 24 hours. As soon as your items safely arrive back at our warehouse, we will refund the full order amount directly to your original payment method, so you can shop with absolute peace of mind.

Contact Us

We're here to help and would love to hear from you. For any questions about your order, our sleep sacks, shipping, returns, or anything else, please don't hesitate to email us at info@toucanbaby.com. Our team is committed to responding to all inquiries within 24 hours.

Alternatively, you can simply drop us a message using the form below. We look forward to connecting and will be in touch within 24 hours.

Drop a Message